salesforce

NSW health professional complaints system to be re-platformed

NSW health professional complaints system to be re-platformed

Bespoke system replaced with Salesforce.
May 10 2024 6:38AM
Working “out in the open” with a psychological safety net

Working “out in the open” with a psychological safety net

Modern leaders focus on outcomes — not on inputs — to build better, trusted teams, says Slack.
Apr 17 2024 2:02PM
Salesforce in advanced talks to buy Informatica

Salesforce in advanced talks to buy Informatica

Deal could be announced soon.
Apr 15 2024 6:28AM
Australia Post selects tech to underpin customer experience transformation

Australia Post selects tech to underpin customer experience transformation

Settles largely on a single stack.
Feb 29 2024 9:18AM
Regional Investment Corporation insources loan management, contact centre

Regional Investment Corporation insources loan management, contact centre

Stands up Infosys, ipSCAPE core systems.
Feb 13 2024 6:42AM
Salesforce defends NDIA CRM work after cost questions

Salesforce defends NDIA CRM work after cost questions

Details expired relationship with lobbying firm Synergy 360.
Nov 20 2023 12:39PM
Bendigo and Adelaide Bank overhauls operations for new mortgage system launch

Bendigo and Adelaide Bank overhauls operations for new mortgage system launch

Targets business, agribusiness and third-party divisions.
Nov 14 2023 1:12PM
HammondCare shifts from paper to digital

HammondCare shifts from paper to digital

In ongoing technology modernisation program.
Oct 5 2023 7:00AM
Salesforce cloud outage caused by security change

Salesforce cloud outage caused by security change

Goes public with post-mortem.
Sep 27 2023 12:34PM
Norths Collective advances its digital transformation targets

Norths Collective advances its digital transformation targets

Enters ROI phase.
Sep 25 2023 7:06AM
P&N Bank expands use of AI in Salesforce ecosystem

P&N Bank expands use of AI in Salesforce ecosystem

For staff and member benefit.
Sep 20 2023 7:04AM
Origin Zero sharpens customer focus with Salesforce

Origin Zero sharpens customer focus with Salesforce

Shifts delivery to Accenture.
Sep 18 2023 11:49AM
MECCA is building a new analytics platform

MECCA is building a new analytics platform

As the retailer scales up investment in data and analytics capabilities.
Sep 14 2023 6:42AM
Carsales drives real time data

Carsales drives real time data

Data latency cut with Snowflake.
Sep 8 2023 6:55AM
JB Hi-Fi upgrades field service systems for home installations

JB Hi-Fi upgrades field service systems for home installations

Covering scheduling, updates and route planning.
Sep 6 2023 12:26PM
Salesforce email compromised for phishing attacks

Salesforce email compromised for phishing attacks

Now patched against "Phishforce".
Aug 3 2023 9:41AM
Salesforce ANZ CEO Pip Marlow to leave

Salesforce ANZ CEO Pip Marlow to leave

After four-year stint.
Aug 2 2023 2:15PM
Australia's banks, insurers have three years to renegotiate cloud and IT contracts

Australia's banks, insurers have three years to renegotiate cloud and IT contracts

To reflect new resilience and incident response standards.
Jul 17 2023 5:12PM
Salesforce to raise prices of some cloud products

Salesforce to raise prices of some cloud products

From August.
Jul 12 2023 6:59AM
AGL Energy is switching its CRM platform to Salesforce

AGL Energy is switching its CRM platform to Salesforce

Under transformation project.
Jun 22 2023 1:08PM

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