Spotlight on State Government Spotlight on State Government

When it comes to how Australians consume and experience public sector services in the digital age, no jurisdiction touches more lives through more organisations than state and territory governments.

In more ways than one, it’s fair to say that 2019 was the year that Canberra woke up to the rapid advances and leadership shown by state governments in busting siloes and realising connected service delivery, not least through the creation of Services Australia.

And while NSW might deservedly bask in the fact the Feds now see it as an IT exemplar, the truth is there are great projects happening right across the states and territories that deserve to be recognised and celebrated for the public good they deliver.

Be it digital licensing, enhancing the public health system, improving public transport and citizen safety or just removing friction and frustration from life events like spanning births, deaths and marriages, state government IT shops are delivering in spade.

Last year the iTnews Benchmark Awards decided to celebrate excellence in state government technology in its own right and this year we’re proud to say the category is stronger than ever.

As the judges assess the entries to make the difficult decision on this year’s winner, here are the finalists that caught the eye of the iTnews team.

The winners will be revealed at the Benchmark Awards ceremony in KPMG’s Sydney office at Barangaroo on March 5.

Gold Coast Hospital and Health Service shares its digital workflows

Gold Coast Hospital and Health Service shares its digital workflows

Podcast: Partners with other Queensland health services to share, scale and port internally developed solutions.
Apr 2 2024 6:07AM
In pictures: The 2024 iTnews Benchmark Awards winners

In pictures: The 2024 iTnews Benchmark Awards winners

All the winning teams and technology leaders.
Mar 14 2024 6:35AM
Service NSW looks for new CDO

Service NSW looks for new CDO

Replacing former digital executive director.
Mar 12 2024 1:05PM
More than 275 AI and automated decision tools in NSW public sector

More than 275 AI and automated decision tools in NSW public sector

Number likely to be conservative.
Mar 12 2024 6:32AM
NSW government intervenes on digital parking fine system

NSW government intervenes on digital parking fine system

Says "current implementation… has eroded trust".
Mar 11 2024 6:35AM
WA Education software rollout starts soon

WA Education software rollout starts soon

Kaartdijin moving school admin to the cloud.
Feb 28 2024 1:39PM
SafeWork NSW's 20-year-old IT system constrains data-based decisions

SafeWork NSW's 20-year-old IT system constrains data-based decisions

Air monitor contract also under the microscope.
Feb 27 2024 4:55PM
Announcing the 2024 iTnews Benchmark Award Finalists

Announcing the 2024 iTnews Benchmark Award Finalists

People and Projects
Feb 15 2024 11:15AM
Tasmania's Health department gets new CIO

Tasmania's Health department gets new CIO

Brent Feike promoted from deputy.
Feb 8 2024 4:58PM
Vic gov nears decision for AI-enabled monitoring on school networks

Vic gov nears decision for AI-enabled monitoring on school networks

As part of suite of cyber security-related upgrades.
Jan 18 2024 11:10AM
NSW Health network upgrades get go-ahead

NSW Health network upgrades get go-ahead

HGEN project to reach 1100 sites.
Jan 18 2024 6:58AM
iTnews Benchmark Awards - Deadline extended to January 19

iTnews Benchmark Awards - Deadline extended to January 19

Honouring Australia’s most successful and impactful IT projects.
Dec 12 2023 1:46PM
NT digital director set to leave

NT digital director set to leave

Replacement is sought.
Dec 11 2023 6:36AM
NSW government rates every suburb's mobile and fixed internet

NSW government rates every suburb's mobile and fixed internet

Searchable by address.
Dec 6 2023 4:01PM
NSW internet voting revival needs even more legal changes

NSW internet voting revival needs even more legal changes

Final report describes additional barriers.
Dec 1 2023 6:43AM
2024 iTnews Benchmark Awards are now open

2024 iTnews Benchmark Awards are now open

Honouring Australia’s most successful and impactful IT projects.
Nov 17 2023 11:18AM
Service NSW to check credential security at login

Service NSW to check credential security at login

Introduces a new security check.
Oct 26 2023 6:59AM
Services Australia's digital credential sharing with NSW on ice

Services Australia's digital credential sharing with NSW on ice

Since the change of state government in March.
Oct 25 2023 6:48PM
NSW Health starts building its statewide digital patient record

NSW Health starts building its statewide digital patient record

Publishes indicative timeline.
Oct 23 2023 12:02PM
Officeworks builds staff safety apps

Officeworks builds staff safety apps

On ServiceNow.
Oct 17 2023 1:27PM

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