Latest News
ChatGPT still not meeting European data accuracy standards
eSafety and foreign regulators to sync content bans and oversight schemes
Automic CIO scratches itch for weekly security improvements
Home Affairs' ICT modernisation needs backed by another review
UniSuper's Google cloud deletion traced to "blank parameter" in setup
personalisation
Meta told to reassess legal basis for EU personalised ads
After massive fine.
Jan 5 2023 10:39AM
Promoted Content
Why it's more important than ever to ditch outdated CMSs
Outdated technology stacks are compromising modern customer experiences.
Feb 23 2022 11:54AM
Navitas targets personalisation in its university pathways program
Podcast: Builds on tech stack.
Aug 30 2021 6:46AM
Medibank to use digital foundations to stand up more health pilots, programs
Brings focus to accessibility and personalisation.
Aug 25 2021 11:03AM
Endeavour Group builds an AI-powered personalisation engine
As Woolies' drinks breakaway chases customer experience and revenue uplift.
May 27 2021 10:30AM
Virgin Australia is spooling up analytics engines for air travel takeoff
Sets up COE, backed by three year platforms deal.
May 26 2021 6:55AM
Rethinking digital experiences in 2021
Customer experience projects are in full swing. What should leaders consider?
May 17 2021 5:00AM
7-Eleven Australia builds an 'enhanced loyalty' team
Stands up platform and squad to deal in customer data insights.
May 13 2021 6:49AM
Telstra pushes its personalisation engine faster
After a year spent achieving scale.
May 5 2021 12:31PM
Telstra treads fine line when sending - or suppressing - marketing messages
But says tech deployed under T22 transformation is helping.
Apr 21 2021 6:50AM
Pushing the boundaries of mass personalisation
Big data and AI are changing the way organisations interact with individuals.
Apr 15 2021 11:16AM
Better customer engagement requires a new mindset
Exploring the new phase of digital marketing.
Mar 8 2021 1:15PM
Coles Group looks to single customer ID across online stores, apps
Under project led by new platform engineering group.
Dec 14 2020 6:58AM
How Dan Murphy's personalisation engine bottles up your preference data
And triple proofs EDM yield.
Dec 4 2019 7:07AM
Virgin Australia predicts personalisation hit from data use crackdown
Says it's being held to higher standard than law requires.
Oct 16 2019 7:08AM
Toyota Australia uses digital to drive buyers into dealers
Personalisation pilot drives scale ambitions.
Sep 25 2019 1:00PM
Domino's trials neural network to tailor pizza deals
Australian operation reveals test of nascent cloud service.
Aug 21 2019 6:59AM
Xinja reveals SAP core cost 'about $1.8 million'
As Aussie neobank shares its data-driven ambitions.
Aug 21 2019 6:59AM
WooliesX predicts ways to connect with customers
Kicks off first project, hunts out more use cases.
Apr 15 2019 7:06AM
How Woolworths uses Google to power its massive analytics uplift
Set to localise shipments and personalise customer experiences within months.
Apr 10 2019 12:22PM
