cba

CBA is building digital twins of its money management in the app

CBA is building digital twins of its money management in the app

Proof-of-concepts focused on personalising customer experiences in CommBank app.
May 14 2024 6:54AM
CBA changes its chief security officer

CBA changes its chief security officer

Oversees cyber security, fraud, physical security, and business resilience.
May 9 2024 10:47AM
CBA invites Microsoft closer on AI, cyber security

CBA invites Microsoft closer on AI, cyber security

Expands work to cover more copilots, intelligence sharing.
Mar 11 2024 9:26AM
Government moves to expand SMS Sender ID registry

Government moves to expand SMS Sender ID registry

Consulting on whether scheme will be mandatory.
Feb 19 2024 12:34PM
CBA racks up "50-plus" GenAI use cases across the bank

CBA racks up "50-plus" GenAI use cases across the bank

Via experimentation environment set up last May.
Feb 14 2024 2:02PM
CBA requires layers of data to mount business case for more AI tools

CBA requires layers of data to mount business case for more AI tools

Reveals metrics required to advance two Microsoft-powered ‘copilots’.
Feb 8 2024 7:05AM
CBA backs GitHub automations to get new features to customers faster

CBA backs GitHub automations to get new features to customers faster

Adopts CI/CD tool and security scanning add-on.
Dec 15 2023 7:02AM
CBA, Vodafone team up in SMS scam initiative

CBA, Vodafone team up in SMS scam initiative

Will share "scam intelligence".
Dec 6 2023 12:29PM
CBA uplifts GenAI integrations

CBA uplifts GenAI integrations

Embeds capabilities into customer engagement engine.
Nov 30 2023 12:29PM
CBA to launch CommBank Customer Copilot

CBA to launch CommBank Customer Copilot

With ambitions to develop an AI "banker".
Nov 29 2023 1:33PM
Bendigo Bank signs Up to CBA's NameCheck

Bendigo Bank signs Up to CBA's NameCheck

Fraud monitor Satori also on board.
Nov 27 2023 10:44AM
Banks to uplift technology under new anti-scam accord

Banks to uplift technology under new anti-scam accord

New $100m 'confirmation of payee' system to be developed.
Nov 27 2023 6:47AM
NAB backs movement towards an interoperable Digital ID ecosystem

NAB backs movement towards an interoperable Digital ID ecosystem

"Choose who you trust, and trust who you choose."
Nov 14 2023 6:51AM
CBA publishes anti-abuse AI and ML model

CBA publishes anti-abuse AI and ML model

To assist banks globally in identifying harm in digital transaction descriptions.
Nov 9 2023 6:47AM
Optus outage hits banks, hospitals, enterprise users

Optus outage hits banks, hospitals, enterprise users

As contact centres go offline and SMS-based authentication fails.
Nov 8 2023 12:06PM
Westpac sets sights on HealthPoint

Westpac sets sights on HealthPoint

Will integrate its e-claiming solution.
Nov 2 2023 12:58PM
CBA and Telstra 'scam indicator' feature officially switched on

CBA and Telstra 'scam indicator' feature officially switched on

After pilot.
Oct 30 2023 11:46AM
CBA launches AWS CloudUp for Her program

CBA launches AWS CloudUp for Her program

Over 1200 sign up to the AWS certification course.
Oct 26 2023 11:26AM
CBA to test products and messaging on AI-created 'customers'

CBA to test products and messaging on AI-created 'customers'

Synthetic agents mirror customer behaviour.
Oct 23 2023 6:30AM
Vonage Business pinged for not checking SMS senders

Vonage Business pinged for not checking SMS senders

Services used to impersonate CommBank, ApplePay.
Oct 18 2023 6:45AM

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